Cancellation, Refund, and Recurring Payment Policy

Quick Answer

We Train Atlanta is the Atlanta brand, provider-network, operator-standard, partnership, education, and referral platform. It serves clients seeking qualified providers, trainers, property partners, employers, healthcare relationships, community organizations, and future operators through verified providers, residences, properties, corporate programs, community partnerships, education, referral pathways, and online resources. Its defining approach is transparent standards for who may deliver services and how quality is documented.

The purpose of this page is to explain the next step clearly, without forcing every visitor into the same service. Call 305-306-2648 for current availability.

Appointments

The confirmed appointment notice or service agreement states the cancellation window and any late-cancellation or no-show charge. Travel-based sessions may require more notice because time and routing are reserved.

Packages and Expiration

Packages, subscriptions, programs, classes, events, products, and digital access should state expiration, transferability, pauses, rescheduling, and unused-credit rules before purchase.

Recurring Payments

Recurring billing requires clear consent, frequency, amount or calculation method, renewal terms, cancellation method, and confirmation after cancellation.

Refunds

Refunds follow the written offer and applicable law. Completed services, delivered digital materials, opened products, perishable food, custom work, deposits, travel, or event costs may have different rules. Defective or incorrect products should have a clear replacement process.

Guarantees

No guarantee exists unless a separate written guarantee defines eligibility, required participation, measurement, exclusions, deadline, and refund procedure.

How to Request a Change

Use the booking or customer-service channel stated in the agreement or call 305-306-2648. Keep confirmation of the request.

Take the Next Step

Discuss Atlanta services, partnerships, or provider pathways. Call 305-306-2648.

Written by Elmore McConnell

B.S. Exercise Science · 20+ years of coaching · 23,000+ training hours · Founder of TNOS Movement Analysis. Elmore has coached everyday adults, executives, All-Americans, NCAA champions, professional athletes and Olympians.